Call Center Executive

2023-04-17
Oyster Technology
Pune, Maharashtra
Full Time

Description

Graduate with Call Center experience of Inbound and Outbound calls handling.

Desired Candidate Profile

  • Any graduate
  • Should have good English communication & basic knowledge of Excel
  • Language- English/Marathi/Hindi
  • At least 6 month experience of calling

Job Description:

  • Two Positions
  • Manage inbound and outbound calls in a specified timely manner.
  • Identify patients need, clarify information, research every issue and provide solutions and/or alternatives.
  • Build sustainable relationships and engage patients by taking the extra mile.
  • Keep records of all conversations in our call center database in comprehensible way.
  • Meet personal qualitative and quantitative targets.
  • Responsible to convert maximum leads received.
  • Maintain the accurate level of quality in each call.

    • Job Type: Full Time position

To Apply
  • Please include a cover letter and detailed resume.
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